Thinking on Your Feet

Course Details

This module will help you build an extraordinary level of flexibility and self-awareness. We will explore the behavioural science model of Perceptual Positions as a mindset and planning technique that will help you truly be client focused.

In your role of leader, this tool is effective to use when having performance conversations and to coach others to use in their meetings.

What You’ll Learn

  • Outline the value of being able to view situations from different perspectives.
  • Describe the Perceptual Positions model of viewing different perspectives and how it can be used by customer facing professionals.
  • Clearly define the three Perceptual Positions and outline the advantages and disadvantages when applied in selling situations.
  • Create an action plan which will develop your ability to use the Perceptual Positions model to build self-awareness and be more effective with your team.

Course Duration –40 minutes

Find out if this module will meet your training needs

This course can be customised to suit the specific needs and challenges of your team members and business. Ask us how.
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