Thinking on Your Feet
Course Details
This module will help you build an extraordinary level of self-awareness and flexibility, both personally and professionally. It will explore the behavioural science model of Perceptual Positions as a mindset tool that will help you adapt, connect with customers, better influence outcomes and apply emotional intelligence to sales conversations.
What You’ll Learn
- Outline the value of being able to view situations from different perspectives.
- Describe the Perceptual Positions model of viewing different perspectives and how it can be used by sales professionals.
- Clearly define the three Perceptual Positions and outline the advantages and disadvantages when applied in sales conversations.
- Begin to explore how to use your self-awareness to navigate between the three Perceptual Positions.
Course Duration –40 minutes