Course Details

This module will help you build an extraordinary level of self-awareness and flexibility, both personally and professionally. It will explore the behavioural science model of Perceptual Positions as a mindset tool that will help you adapt, connect with customers, better influence outcomes and apply emotional intelligence to sales conversations.

What You’ll Learn

  • Outline the value of being able to view situations from different perspectives.
  • Describe the Perceptual Positions model of viewing different perspectives and how it can be used by sales professionals.
  • Clearly define the three Perceptual Positions and outline the advantages and disadvantages when applied in sales conversations.
  • Begin to explore how to use your self-awareness to navigate between the three Perceptual Positions.

Course Duration –40 minutes