Course Details

Even the strongest sales professionals can sometimes find it daunting to open conversations, such as cross selling, value add, referrals, asking challenging questions or trial closing.

Whatever the reason, if you ever feel that your conversations are slightly awkward or ‘clunky’ and you’re not sure how to choose the wording that’s both comfortable and persuasive, then the techniques in this course will be invaluable.

What You’ll Learn

  • Demonstrate an understanding of the Pace & Lead and Embedded Command language patterns and how they can positively impact the outcome of a sale.
  • Introduce ideas and concepts in a seamless way that increases engagement and bypasses potential resistance.
  • Create an action plan to improve your own, and your team’s, proficiency in utilising these language patterns in conversations.

Course Duration –40 minutes