Establishing Agreement Frames (Linking Statements)

Course Details

Being able to guide customers effectively through the conversations you have with them is vital if you want to provide the maximum value possible.

If you ever feel that a part of a conversation feels slightly awkward or ‘clunky’ and you’re not sure how to move seamlessly from one idea to another, then you’ll find the technique in this course invaluable.

What You’ll Learn

  • Introduce ideas and concepts to customers in a seamless way that demonstrates listening and increases engagement.
  • Create an action plan to improve your proficiency in establishing agreement frames by utilising Linking Statements in conversations.

Course Duration – 30 minutes

Find out if this module will meet your training needs

This course can be customised to suit the specific needs and challenges of your team members and business. Ask us how.
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