Communication Styles and Chunking

Course Details

When leading people, clarity of communication is critical. Unfortunately, misunderstandings often occur where we assume (mind read) what another person is thinking, or we project our own bias or perspective onto others.

In this course, we’ll explore how the language technique of Chunking can help you to drill down in conversations to uncover deeper level thinking and to break through impasses by being able to ‘chunk up’ when experiencing disagreement.

What You’ll Learn

  • Explain the distinction between ‘Global’ and ‘Specific’ thinking in terms of how people communicate.
  • Use Chunking to get a better understanding of what people are really thinking or trying to communicate.

Course Duration – 30 minutes

Find out if this module will meet your training needs

This course can be customised to suit the specific needs and challenges of your team members and business. Ask us how.
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