FAQs

The design and delivery of eLearning materials and platforms in a way that ensures they can be accessed and used by individuals with disabilities or special needs, such as providing alternative formats, closed captions, or screen reader compatibility.

An approach to learning that encourages learners to actively participate and engage in the learning process, often through hands-on activities, discussions, problem-solving, and collaboration with peers.

A personalised learning approach that uses technology to adjust the learning experience based on the individual needs and abilities of learners. It provides customised content, resources, and assessments to help learners progress at their own pace.

The ADDIE model provides a systematic approach for instructional designers to analyse, design, develop, implement, and evaluate eLearning courses, ensuring that the learning objectives are met, and the course is effective and engaging for learners.

Asynchronous online learning allows individuals to learn at their own pace, within a certain timeframe. It offers flexibility and allows learners to revisit content as needed to improve comprehension and retention.

Blended learning is an approach that combines technology with traditional face-to-face facilitated activities and leverages the benefits of both. Blended learning offers more autonomy, increases engagement and provides more flexibility to customise the learning experience for individuals and groups of learners.

An eLearning content authoring tool is a software package which developers use to create and package eLearning content deliverable to end users, for example Articulate Storyline 360.

eLearning is a structured course or learning experience delivered electronically; it can also include performance support content. Many different elements can make up an eLearning program, such as video, quizzes, simulations, games, activities, and other interactive elements.

Flipped Learning is an increasingly popular contemporary instructional model. With flipped learning the traditional instruction strategies are enriched by technology, as learners explore the key concepts and skills via online activities before participating in face-to-face coaching or training sessions. This has been proven to increase learner engagement and learning outcomes by increasing reflection and concept application opportunities, resulting in deeper learning.

Instructional design (ID) is the creation of learning experiences and materials in a manner that results in the acquisition and application of knowledge and skills. ID follows a system of assessing needs, designing a process, developing materials and evaluating their effectiveness. Instructional Designers draw on adult learning principles and various ID models to design and develop effective learning experiences.

Content that allows learners to actively engage with the material and participate in activities, simulations, quizzes, or games. It encourages learner involvement and enhances the learning experience.

Often called an LMS for short, a learning management system is a software tool that enables companies to administer all aspects of the learning process – it’s where you house, deliver, and track your training content.

Also known as learning journeys or learning sequences, learning paths are a series of connected learning activities or modules designed to guide learners through a specific learning experience. They provide a structured and logical progression of content.

Learning portals act a central hub for learners to access resources, courses, materials, and other learning-related content. They are usually part of a larger Learning Management System and include the same features, such as user profiles, progress tracking, discussion forums, and collaboration tools. However, they are operated as completely separate environments for particular departments, teams or customers and are often individually branded.

Microlearning delivers bite-size, on-demand content for learners to complete at their convenience. Microlearning courses are convenient and enhances learning in the most efficient and effective manner possible.

A self-contained unit or course that focuses on a specific topic or learning objective. Modules are typically designed to be completed in a standalone manner or as part of a larger program.

The process of moving through an eLearning course or platform, typically facilitated by menus, buttons, links, or other user interface elements. Clear and intuitive navigation helps learners easily find and access the desired content.

A form of learning that takes place over the internet, allowing learners to access resources, participate in virtual coaching, interact with instructors and peers, and complete assignments remotely.

Learning materials, often stored in an LMS or as downloads with an online course, are referred to as resources. Learners can use resources like action plans or help guides to support their learning independently.

SCORM is an international set of technical standards for eLearning software and governs how online learning content and Learning Management Systems (LMSs) communicate with each other. There are different versions of SCORM, of which SCORM 1.2 and SCORM 2004 are the most widely used.

A SCORM package is a ZIP file that contains specific contents defined by the SCORM standard. It is known as a Package Interchange File (PIF) and has all the data needed to transfer learning content to an LMS. Modern eLearning authoring tools automatically generate SCORM files, ready for upload into the LMS.

Single sign-on (SSO) is a session and user authentication service that permits a user to log in with a single ID (e.g. username and password) to any of several related, yet independent, software systems. For example, a user logs into their organisation’s intranet and they are automatically logged into the Learning Management System, without having to enter another set of user credentials. Organisations can use SSO to ease the management of various usernames and passwords.

A storyboard is a series of illustrations or images used to plan a learning sequence. An eLearning storyboard is a document that eLearning developers use to describe the visuals, text and audio elements, interactions, and navigation that will be used in an eLearning course.

Synchronous Learning means the facilitator and learners engage with the course content and each other at the same time. They may all be in the same location or accessing from different locations.

The process of branding or customising an eLearning platform or course to match the visual identity and branding of a specific organisation. White labelling allows organisations to present the eLearning materials as their own, often by adding their logos, colour schemes, and other branding elements.